Years of Experience:

8

Education & Licenses:

Bachelor of Science, Retail Merchandising and Business Management, 2015, University of Arizona, Tucson, AZ

Areas of Specialization:

Handles contract renewals and negotiations to secure ongoing partnerships with clients
Actively works to represent clients’ interests and provides feedback to internal teams to improve the overall client experience
Specializes in guiding new clients through the onboarding process, providing training, and ensuring they understand the product/service offerings
Addresses client questions and provides effective, timely solutions to ensure client satisfaction

Overview:

Natalie has a background in recruiting and HR, bringing strong relationship-building and problem-solving skills to the Client Success team.  Within client success, she leverages her expertise in communication, onboarding, and training to enhance clients’ experiences.  Specializing in nurturing client relationships, she ensures long-term satisfaction and retention.  Passionate about delivering data-driven insights and collaborating with cross-functional teams, Natalie is focused on driving client success and fostering growth.